Leverage Voice Technology in Retail Store Operations

White paper
May, 2020

Retailers must frequently adapt their service models to continually changing, perpetual shifts in consumer needs and expectations. To better accommodate expanding inventories, tighter margins, and a need to deliver a high-quality customer experience across multiple channels, retailers have already evolved their distribution centers (DCs) to meet demand. By extending an investment in voice technology from the DC to the brick-and-mortar store floor, retailers can leverage integrated, data-driven process efficiencies to bolster customer loyalty and maintain a competitive edge.

White papers

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